At jiliqq, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information. We believe in full transparency — no hidden clauses, no surprises.
A quick summary of how jiliqq handles your personal data. Full details follow in the policy below.
jiliqq collects only the personal data necessary to operate your account, verify your identity, process payments, and comply with PAGCOR regulatory requirements. We do not collect data we don't need.
All personal data on jiliqq is protected by SSL encryption in transit and stored on secured servers with restricted access. We apply industry-standard security controls to prevent unauthorized access or disclosure.
jiliqq does not sell your personal data. We share data only with trusted service providers necessary to operate the platform, and with regulatory authorities as required by Philippine law.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by jiliqq. You can exercise these rights by contacting our support team.
jiliqq uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.
jiliqq retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. You may request deletion of non-mandatory data at any time.
jiliqq ("jiliqq," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jiliqq online gaming platform at https://jiliqq.pro ("Platform"). This Privacy Policy ("Policy") describes how jiliqq collects, uses, stores, shares, and protects your personal information when you access or use the Platform.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering an account on jiliqq or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with jiliqq.
For the purposes of the Data Privacy Act of 2012 and this Policy, jiliqq is the personal information controller responsible for your personal data collected through the Platform. jiliqq determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws.
If you have any questions or concerns about how jiliqq handles your personal data, you may contact our Data Protection Officer through the contact details provided in Section 14 of this Policy.
jiliqq collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, PayMaya number, bank account details, transaction history | Payment processing, withdrawal verification, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session behavior | Platform improvement, user experience optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
jiliqq collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
jiliqq collects personal data through the following means:
You provide personal data directly to jiliqq when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in promotions, or submit feedback. This is the primary source of personal data held by jiliqq.
When you access and use the jiliqq Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This data is collected to ensure the security and proper functioning of the Platform and to improve your overall experience.
In certain circumstances, jiliqq may receive personal data about you from third-party sources, including payment processors such as GCash and PayMaya, identity verification service providers, fraud prevention agencies, and regulatory authorities. Data received from third parties is handled in accordance with this Policy and applicable law.
jiliqq processes your personal data for the following purposes and on the following legal bases:
The majority of personal data processing by jiliqq is necessary for the performance of the contract between you and jiliqq, as set out in our Terms & Conditions. This includes processing data to create and manage your account, process deposits and withdrawals, provide access to games, and deliver customer support.
jiliqq is required by Philippine law and PAGCOR regulations to process certain personal data for compliance purposes. This includes identity verification (KYC), age verification to enforce the 21+ requirement, anti-money laundering (AML) monitoring, and the reporting of suspicious transactions to relevant authorities. Processing for these purposes is mandatory and cannot be opted out of.
jiliqq processes certain personal data on the basis of its legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and the improvement of our products and services. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
Where jiliqq processes your personal data on the basis of your consent — for example, for the purpose of sending you promotional communications about jiliqq offers and new games — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. You may manage your communication preferences through your account settings or by contacting our support team.
jiliqq does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your personal data only in the following circumstances:
jiliqq engages trusted third-party service providers to assist in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. All service providers are contractually bound to process your data only on jiliqq's instructions and in accordance with applicable data protection law.
Certain games available on the jiliqq Platform are provided by third-party game developers and studios. Limited technical data may be shared with game providers to facilitate gameplay, resolve technical issues, and ensure the integrity of game outcomes. Game providers are not permitted to use this data for any other purpose.
jiliqq may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government bodies where required by applicable Philippine law or a valid legal order. jiliqq will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of jiliqq's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.
jiliqq never sells your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used solely to operate and improve the jiliqq Platform and to comply with our legal obligations.
jiliqq primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where jiliqq uses cloud infrastructure or service providers with operations in other jurisdictions.
Where personal data is transferred outside the Philippines, jiliqq ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. By using the jiliqq Platform, you consent to such transfers where they are necessary for the provision of our services.
jiliqq retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. The specific retention periods applicable to different categories of personal data are as follows:
Upon expiry of the applicable retention period, jiliqq will securely delete or anonymize your personal data. Where anonymization is not technically feasible, jiliqq will ensure that the data is rendered inaccessible and is not used for any further processing.
jiliqq takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jiliqq employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jiliqq immediately if you suspect any unauthorized access to your account. In the event of a personal data breach that poses a risk to your rights and freedoms, jiliqq will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Cookies are small text files placed on your device when you visit the jiliqq Platform. They allow the Platform to recognize your device, remember your preferences, and collect information about how you use the site. jiliqq uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliqq Platform and your overall gaming experience. Instructions for managing cookies in common browsers are available in your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jiliqq:
To exercise any of these rights, please contact jiliqq's Data Protection Officer using the contact details in Section 14. jiliqq will respond to all valid requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.
Please note that certain rights may be limited where jiliqq is required to retain or process your data to comply with legal obligations, including PAGCOR regulatory requirements and AML obligations. jiliqq will always explain the basis for any limitation on your rights.
The jiliqq Platform is strictly intended for individuals who are at least twenty-one (21) years of age. jiliqq does not knowingly collect personal data from individuals under the age of 21. If jiliqq becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and the matter may be referred to the appropriate authorities.
If you are a parent or guardian and believe that your child has registered an account on jiliqq, please contact our support team immediately so that we can take appropriate action.
jiliqq reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, jiliqq will notify registered players by email or through a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the jiliqq Platform following the publication of any amendments to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how jiliqq protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiliqq handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and in good faith.
Data Protection Officer — jiliqq
Email: [email protected]
If you are not satisfied with jiliqq's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information about your rights under the Data Privacy Act of 2012, you may visit the NPC's official resources.
For responsible gaming concerns, deposit limit requests, or self-exclusion, please visit our Responsible Gaming page. For general account queries, visit our FAQ page.